The user name and password is case-sensitive.
Open RS Production
Go to System administration on the left hand side
Click on Users
Click on Create
A pop up window will appear. Add the information for the user (12 character minimum for the password). Display name, user name and password is the minimum requirement to fill in.
Click Save and Close
Choose the right user group under “User Groups”
Click on Save
Congratulations! You added an user ??