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Users and operators

Users and operators are two different things in RS Production.

A user is the person who logs in with their user name and password. A user can log into Office tools, operator tools, Info screens or Mobile. The users’ logins are not used for any calculations in the production follow-up.

An operator is a member of production staff who can clock in in Operator tools as part of the production reporting system. The operator’s clock-in is used to calculate e.g. manhours and productivity.

To control access to various functions in Office tools there are user groups.

User group


Report user

No access to make changes


Can change things relating to day-to-day operations, such as schedule and times for orders.

System owner

Can add reason codes and other things relating to configuring the system.


Has access to development functions to make local customisations

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